|Delivery and Payment Terms|
|1. Validity: The price is valid in 30 days.|
|2.Price term: EXW Maanshan or FOB Shanghai|
|3.Terms of payment: fiber laser machine: 30% deposit, 40% after acceptauce and full payment before delivery; CO2 laser machine: 60% deposit, and full payment before delivery.(May be further negotiated|
|4.Delivery time: 7-15 Working days after getting your deposit|
|5.Shipment: by sea.|
|Pre-sales & After-sales service commitment|
Free sample making
For free sample making/testing, please send your samples or products CAD Graphics to our company in China. Try before you buy.
Progressing Solution Design
According to customers product processing requirement, we can design the unique solution that supports higher manufacturing efficiency and better processing quality for customer.
Training to install:
A. We will supply the machine with training video and users manual in English for installing, operation, maintenance and trouble-shooting, and shall give technical guide by e-mail, fax, telephone/SKYEPE/Wechat and so on, when you meet some problems of installation, using or adjusting. (Recommended)
B. You can come to EKS Laser factory for training. EKS Laser will offer professional guide. Direct and effective face-to-face training. Here we have assembled equipments, all sorts of tools and testing facility. Training Time: 3~5 days (Recommended)
C. Our engineer will do a door-to-door instruction training service at your local site. We need your help to deal with the visa formality, prepaid traveling expenses and accommodation to us during the business trip and service period before their dispatch. Its better to arrange a translator for both of our engineers during the training period. Training Time: 5~7 days
Remark: The charge of air ticket, accommodation expenses in your country will burden by your side.
The main training contents as follows:
1,Machine operating procedures training;
2,Panel and the significance of control parameters, the parameter range of options;
3, The machine basic cleaning and maintenance;ing and maintenance;
4,Common hardware failure treatment;
5,Some problem of Operation should pay attention
6, In addition we also provide products processing technical support.
After machine installation and testing proper functioning, provide technical training not less than two days until the Customers operator reaches the normal use of the device so far.
|Machine-installation & debugging & training Costs|
|In Chinese market
Our company bears all the costs of installation, training and maintenance.
In Overseas market
1,Our company sent technical engineer to the customer location to installation and training, the technical engineer all expenses borne by the Customer party. The machine installation will be within 3-5 days to complete down for users.
|Guarantee of quality and after service|
|The guarantee period of quality shall be 12 months counting from the date on which the commodity arrives at the port of destination. Except the damage artificially ,we are responsible for offering the fittings free of charge during the guarantee period, but you must send the damaged fittings to us by courier with your charge before we send back the alternative fittings to you. After the guarantee of quality period, the parts required to repair or change, if any, shall be paid|